Terms and conditions
How a quote, invoice and safari with MiGo Legacy Safaris work.
MiGo Legacy Safaris is a licensed Tanzanian tour operator (MNRT 037503), with offices in Arusha and Zanzibar. These terms cover trips we plan and run in Tanzania, including Kilimanjaro and Zanzibar add-ons we arrange.
Who we are
MiGo Legacy Safaris is a business registered with BRELA in the United Republic of Tanzania (registration no. 532431), owned by Meshack Alfred Gondwe. We are licensed by the Tourism Division of the Ministry of Natural Resources and Tourism as a Class A tour operator (licence no. 037503). These terms are governed by the laws of the United Republic of Tanzania.
Quotes are not bookings
A website enquiry or WhatsApp message is a request. A written quotation names lodges, park fees and a total. A booking starts when you accept that quote and we confirm against an invoice. Lodge names are not guaranteed until that confirmation, because availability changes.
Park fees and seasons
TANAPA, NCAA and other park authorities set fees in US dollars per 24-hour period. We cannot discount those fees. Migration, crater access and mountain weather change the plan; we say so on the itinerary instead of promising animals or summit success.
Deposit and balance
A booking is confirmed when we receive a 40% deposit of the quoted trip cost, against a MiGo invoice. The website checkout uses the same 40% against the published from-rate × nights × travellers (children under 14 at half). Lodge class, season, singles and extras are confirmed on the written quote.
The balance is due 30 days before the first safari day. Trips booked inside that window are payable in full when you accept the quote. Pay only against a MiGo invoice, in US dollars, with the invoice number in the reference. Do not send card numbers through the website form. Bank and card instructions are on the invoice. See the pay page.
Changes and cancellations
Cancel or change dates in writing (email is enough). What we can return depends on what lodges, parks and airlines will still refund us:
- More than 60 days before the first safari day: we keep a USD 150 administration fee and refund the rest of what you have paid, after any lodge or flight tickets that are already non-refundable.
- 30 to 60 days before departure: the 40% deposit is retained.
- Fewer than 30 days, or a no-show: the trip cost is due in full.
Kilimanjaro and peak-season camps can be stricter. Those rules sit on the invoice when they apply. If a park closes a sector, or a lodge is full, we offer an equivalent that we can actually book, not a name we invented. International flights are your responsibility unless the quote says we are buying a domestic hop (for example Arusha to Zanzibar). We will try to move dates rather than cancel if the parks allow it.
Health and travel documents
Passports, visas and yellow-fever certificates where required are yours to arrange. Tell us about mobility, diet or medical needs when you quote so we can plan an honest route.
Travel insurance that covers medical treatment and evacuation is recommended on every safari. You arrange it, or we can add a medical policy on the quote if you ask. Kilimanjaro treks require insurance that covers high-altitude trekking; we will not let you start the trek without proof.
Contact
+255 680 501 501 (call or WhatsApp) · [email protected] · Europe office +358 46 6260177 · Arusha and Zanzibar.
